Dubai, UAE - The global demand for both AI and RPA as a means of streamlining business processes, and boosting efficiencies continues to increase, with the Middle East’s appetite very strong. According to a report by PwC, the annual growth in the contribution of AI to business operations is expected to range between 20-34% per year across the Middle East region, with the fastest growth in the UAE, followed by KSA. Intelligence from McKinsey Global Institute cites that 60% of all occupations across the globe have at least 30% technically automatable activities.
Home grown UAE organisation, Dubai Leading Technologies, is poised to exploit the Middle East’s potential as a keen adopter of Artificial Intelligence (AI), and Robotic Process Automation (RPA) announcing that it has formed strategic partnerships with some of the world’s leading software brands.
The development will enable the software division of the Dubai headquartered company, established in 2005 and bought out in 2013 by the current owner and entrepreneur, Sanjukta Ray, to boost its offering to current clients, and facilitate its ambitious growth plans.
Dubai Leading Technologies has built its reputation by providing both private and public sector organisations with a range of solutions focused on customer and employee engagement strategies. It specialises in Membership Management Solutions, Remote Attendance Management Solutions, Waste Weight Management Solutions, Cashless Payment Solutions, and counts Lafarge Cement UAE, Suez Waste Management and numerous Sharjah Government Entities, including Sharjah Youth, Sajaya Young Ladies of Sharjah and Sharajah Businesswomen Council amongst its clients.
To fuel the next phase of growth, and anticipating the future requirements of its clients, DLT has announced new partnerships with the leading providers of AI, RPA and Cyber Security.
Ubility, a France-based RPA specialist of an enterprise platform designed to help solve customer care incidents. The company's platform leverages artificial intelligence and connects to existing CRM systems to classify all data into customer service records and aid in handling support cases, enabling clients to improve their customer service delivery and solve incidents more quickly. The platform is suitable for a vast range of market sectors, where customer engagement is a key operation.
Facilio, an AI based operations automation platform, specific to the Real Estate/Property Maintenance, and the world’s only data-driven building operations and maintenance platform for this sector. The partnership will enable Dubai Leading Technologies to expand into a previously untapped market sector.
ESET, one of the world’s leading cloud- based security providers, and a pioneer of antivirus protection, creating award-winning threat detection software. Dubai Leading Technologies is a Gold Partner of ESET and as such will apply its software across a wealth of projects.
CEO OF DubaI Leading Technologies, Sanjukta Ray, comments: “Recognising the enormous potential that the Middle East market has, we wanted to be ideally positioned to offer our solutions, working in conjunction with these leading innovators in the software field.
“Our partnership with Ubility will open up opportunities in multi-sectors, while working with Facilio introduces the growing real estate market for us to explore. As digitisation increases, so too will the need for robust protection and security, and ESET is regarded as one of the leading providers of cybersecurity. We look forward to a very exciting future, boosting our solutions proposition to clients, working with all of these esteemed market leading companies.”
As well as a software division, Dubai Leading Technologies boasts a security solutions division, working through channel partners and system integrators to provide Dahua Technology’s CCTV cameras and B3 International cables to UAE-based public and private sector companies.
The company also distributes portable sustainable power stations for EcoFlow.
For further press information, contact Lisa Drury at Lisa Drury Consulting on 971 528 616717 or email: [email protected]